Key Highlights:

• A law firm was hit by a crypto virus and urgently needed help
• The firm believed backups were running, but critical data was not included
• Backup retention periods were too short to support full recovery
• N8 Solutions worked 72 hours straight to restore operations
• Some files were permanently unrecoverable due to retention gaps

When the law firm called, they were confident their backups were in place. Technically, backups were running — but they weren’t protecting the firm’s most important data.

Critical files weren’t included in the backup process, and retention was limited to a 30-day rolling window. That meant anything encrypted more than 30 days earlier was already overwritten with encrypted data. There was no clean version left to restore.

The same issue applies to older case files. If a document was deleted six months ago but retention only goes back 30 days, that file simply no longer exists. No recovery tool or emergency effort can recreate data that was never retained.

This scenario is far more common than most firms realize. In fact, in roughly 90% of environments N8 Solutions reviews, backup retention is either misunderstood or misconfigured. Firms assume backups equal protection, without ever verifying what data is included, how long it’s kept, or whether restores actually work.

The hard truth is simple: you can’t recover data that isn’t there.

If you’re unsure whether your backups and retention policies would truly protect your firm, a short conversation can help bring clarity.

A call with N8 Solutions allows you to:

• Talk through your current backup and data retention setup
  
• Identify potential risks before they turn into emergencies
  
• Get practical guidance based on real-world law firm scenarios
  

Whether you confirm everything is in good shape or uncover gaps that need attention, the insight alone can help protect your firm down the road.

Book a call with N8 Solutions to discuss your backup and data protection strategy.