If Your SMB Needs IT Support, Start with these Four Areas

As a technology leader at a small or midsize business (SMB), your team does a lot with very little. You’ve probably experienced the constraints of limited resources and an overstretched team, and you continually navigate challenges including a newly hybrid workforce, growing IT complexity, and the pervasive threat of cyberattacks. In some cases, your SMB may lack a dedicated technology team altogether, which further complicates how you make critical technology decisions and investments. It’s not easy, and we hear you. 

In this post, we aim to reduce your burden a bit by highlighting the key areas of support you need to ensure your organization is protected and operating at full potential, whether you have a small or stretched IT team—or no team at all. Often, partnering with an expert on needed technology solutions can essentially extend your overworked team, deliver peace of mind, and save you money and time. 

Network Security and Monitoring: Affordable, Around-the-Clock Peace of Mind

Cyberattackers are aware of the constraints you face, and they act upon your vulnerabilities. SMBs continue to be a main target—nearly half of attacks are against small organizations. You face threats ranging from phishing attacks to ransomware to the risk of stolen devices. To keep your organization safe, secure, and productive, you need to take stock of your network security and monitoring. You need to keep tabs on your network activity, apply patches, maintain servers and devices, and troubleshoot—and you need to do all this while continuing to drive your business forward. It’s often too much for a single person or point solution. 

Don’t go it alone: Instead, consider partnering with a trusted third party to provide around-the-clock peace of mind. At N8 Solutions, we offer a range of network security and monitoring service levels to suit your unique needs, from Server Basic (monitoring, alerting, and ticketing) to Server Elite (investigation and remediation of issues and ticket assignment). We’ll work with you so you’re only paying for what you need, freeing you up to focus on other business-critical technology projects.

Protect the Backbone of your Business with Data Backup and Recovery

Today, the way we need to think about cybersecurity is not if an attack will occur, but when. What would happen if your SMB were hit with a ransomware attack tomorrow? How would you operate if you lost access to your servers and information? You know that data is the backbone of your business, and it’s never been more critical to protect it. The best defense is a robust data backup and recovery strategy to maintain uptime and ensure business continuity in the face of disaster, be it a cyberattack, natural disaster, or even another global pandemic. 

Don’t go it alone: At N8 Solutions, we offer a range of data backup and recovery solutions to meet your requirements for uptime and recoverability. Our Backup Basic provides the data safety net you need right now; our Backup Pro option gives you a fully-staged and tested virtual recovery solution; and our Replication and Disaster Recovery solution allows you to easily failover to the cloud and back to your system—within minutes. 

Robust and Right-Sized Cybersecurity 

Another rule of thumb for SMBs is to block intrusions before they even happen. Does your organization have a robust cybersecurity strategy in place? Or do you just react when something bad happens? A reactive approach to cybersecurity means you might not have the protections in place when an attack occurs, and you’re likely to suffer greater repercussions from an intrusion. Proactive management means that you have robust and effective measures in place to minimize an attack—or prevent it altogether. We also know it’s not easy: 93% of organizations find the execution of security tasks to be challenging.

Don’t go it alone: At N8 Solutions, we take a proactive and comprehensive approach to cybersecurity to fully protect your business with modern, expertly tailored solutions. It all starts with an assessment of your current technology landscape to develop a solution that is right-sized for your business. We consider where you are now—and where you want to be in one year, five years, and ten years.

Technology Projects Done Right

You probably have a long list of projects you would like to accomplish this year, from cloud migration and infrastructure builds to improving customer experience to achieving growth and scale. Once again, a trusted partner can offer the strategy and support you need to get through your to-do list.

Don’t go it alone: At N8 Solutions, we like to say that technology doesn’t mean anything without the right strategy behind it. We offer technical expertise and strategic advising to help you deliver upon your business vision and complete your dream projects. (And doesn’t it feel good to check things off your list?) We’re here to help you do more with less. We consider people, processes, and technology to optimize your operations and mitigate risk. As with everything, our support is tailored to truly benefit your business.

We know you have a lot on your plate, and we’re here to help. From a free IT assessment to tailored solutions to cybersecurity staff training, we hope you’ll consider N8 Solutions as your trusted partner and team extension. Please get in touch with us today.