- A law firm was hit by a crypto virus and urgently needed help
- The firm believed backups were running, but critical data was not included
- Backup retention periods were too short to support full recovery
- N8 Solutions worked 72 hours straight to restore operations
- Some files were permanently unrecoverable due to retention gaps
Insights: Why Backup Retention Is Critical for Law Firms
When the law firm called, they were confident their backups were in place. Technically, backups were running — but they weren’t protecting the firm’s most important data.
Critical files weren’t included in the backup process, and retention was limited to a 30-day rolling window. That meant anything encrypted more than 30 days earlier was already overwritten with encrypted data. There was no clean version left to restore.
The same issue applies to older case files. If a document was deleted six months ago but retention only goes back 30 days, that file simply no longer exists. No recovery tool or emergency effort can recreate data that was never retained.
This scenario is far more common than most firms realize. In fact, in roughly 90% of environments N8 Solutions reviews, backup retention is either misunderstood or misconfigured. Firms assume backups equal protection, without ever verifying what data is included, how long it’s kept, or whether restores actually work.
The hard truth is simple: you can’t recover data that isn’t there.
See what this means for your environment.
Bring the real situation. N8 will help separate the important risk from the noise and identify a practical next step.
